Think your business is too small for “HR” processes? Think again. It’s understandable that your growing small business is sharply focused on accelerating sales, managing cash flow and, of course, serving your customers. But with growth comes the need to hire, and with that comes the burden of complying with […]
Tag: Small Business Leadership Conference
9 things any small business can learn from Zappos
Born in an era of e-commerce infancy, Zappos turned 20 this year. “People thought we could never sell shoes online. We proved them wrong. And people said it’s crazy to think customer service could be a brand. We proved them wrong on that aspect as well,” says Ryo Hanalei Zsun, […]